1A Auto Reviews
1A Auto Customer Reviews (10)
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1A Auto Customer’s Q&A
1A Auto Features and Benefits
1A Auto is a family-owned national auto parts retailer that offers a range of features and benefits:
- High Quality Parts: The parts meet strict quality standards and are guaranteed to function as well as or better than the OEM parts.
- Guaranteed Correct Part: Each part is researched to ensure it fits your car. The research results go directly into a proprietary parts database, which is constantly updated for accuracy.
- Same Day Shipping: 99% of in-stock orders ship the same day. There are warehouses on each coast for the fastest possible delivery.
- Truly Free Shipping: All shipping in the continental US is completely free.
- No-Hassle Returns: If you're unhappy (for any reason) you can return your unused item.
- Knowledgeable, USA-Based Support: The customer service engineers are passionate about cars and must pass the National Institute for Automotive Service Excellence (ASE) certification as Parts Specialists.
- Instructional Video Library: The site provides thousands of how-to auto repair videos to guide you step-by-step through your repair.
- Family Owned: The company has been selling auto parts for two generations and is committed to adding you to their community of valued customers.
- Highest Bizrate Ratings: The company is a BizRate Platinum Circle of Excellence winner for over ten years - the only aftermarket auto-parts to win this award.
These features and benefits make 1A Auto a reliable and customer-friendly platform for purchasing auto parts. The company is passionate about empowering customers to perform their own auto repairs with high-quality parts, fast & free shipping, and thousands of repair videos. The company's commitment to quality and customer service has led to its growth from a small company selling out of a local garage into a high-tech auto-parts retailer with state-of-the-art facilities across the United States.
1A Auto Pricing
1A Auto offers a large selection of high quality car parts online. The pricing is usually very reasonable, with parts being 30-50% cheaper than other places. The site offers discounted prices every day, with no need for promo codes. They are so confident in their aftermarket parts that they guarantee correct fit for every part. Additionally, they offer some of the longest warranties in the automotive industry. All online auto parts bought from 1A Auto will function as well as or better than the OEM parts. Standard shipping is always free in the continental US. If the order is placed before 2pm Eastern Time, Monday – Friday, the parts will ship from the warehouse the same day. The site also provides a comprehensive automotive video library to guide customers through their repairs. However, specific pricing varies depending on the part and the vehicle make and model. For example, headlight assemblies range from $0.00 - $200.00. The site also occasionally offers sales, such as the 1A Auto Loves You Sale, where customers can save an additional 5% off sitewide with the code 1ALOVESYOU.
Payment Method
1A Auto offers several payment methods for customer convenience. Credit cards such as Visa, MasterCard, American Express, and Discover are accepted. Additionally, PayPal is available for those who prefer using their PayPal account for transactions. For customers who wish to use Amazon Pay, this option is also supported, allowing for a seamless checkout experience using their Amazon account.
1A Auto ensures secure transactions by utilizing SSL encryption to protect customer information during the payment process. This commitment to security helps build trust and confidence among customers when making purchases on the website.
For those who prefer not to use credit cards or online payment methods, 1A Auto also accepts money orders and checks. However, these payment methods may require additional processing time before the order is shipped.
In summary, 1A Auto provides a variety of payment options to cater to different customer preferences, ensuring a smooth and secure shopping experience.
1A Auto FAQs
1A Auto Return Policy?
1A Auto offers a 60-day satisfaction guarantee on all items. If a product is unsatisfactory, it can be returned within 60 days for a refund. The item must be in new, uninstalled condition to qualify for a refund. Installed items are not eligible for a refund but may be eligible for a replacement under the limited lifetime warranty.
To initiate a return, fill out the return form on the website. Items must be returned in their original packaging. Return shipping costs are not covered by 1A Auto.
For warranty claims, the failed item must be returned within 60 days of receiving return instructions. Warranties cover only the cost of the item, not any additional costs incurred.
1A Auto is not responsible for any damage, labor, or inconveniences incurred during the return process.
For more details, visit the 1A Auto website.
How To Open A 1A Auto Account?
To open an account on 1A Auto, follow these steps:
- Visit the 1A Auto website.
- Click on the "Account" or "Sign In" button, usually located at the top right corner of the homepage.
- Select the "Create Account" option.
- Fill in the required information, including name, email address, and password.
- Confirm the email address by clicking on the verification link sent to the provided email.
- Once verified, log in using the email and password.
Creating an account allows access to features such as order tracking, saved addresses, and exclusive offers.
1A Auto Alternatives
Top 10 1A Auto alternatives include:
- CarParts.com - Known for a wide range of auto parts and Accessories.
- PartsGeek.com - Offers OEM and aftermarket replacement parts.
- Advance Auto Parts - Provides quality auto parts, advice, and Accessories.
- AutoZone.com - Trusted source for automotive parts, Accessories, and repair advice.
- CARiD.com - Specializes in auto parts and Accessories that define a vehicle's identity.
- RockAuto.com - Features a vast catalog of auto parts from hundreds of manufacturers.
- O'Reilly Auto Parts - Offers a comprehensive selection of auto parts, Tools, and supplies.
- NAPA Auto Parts - Known for high-quality auto parts and Accessories.
- Pep Boys - Provides auto parts, tires, and service.
- Jc Whitney - Offers a variety of auto parts and Accessories for different vehicle models.